1. 1.      The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. The document is designed to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered.

  1. 2.      Credit Facilities

We offer a variety of finance products from a limited panel of lenders. A list of our lenders is available on request.

  1. 3.      What Credit Facilities will we provide you with?

We will advise and make recommendations for you after we have assessed your financial needs and circumstances.

  1. 4.      Remuneration

You are entitled at any time to request information regarding any commission which we may have received as a result of arranging your finance. If we do not know the exact amount of commission we will provide you with the likely amount.

  1. 5.      What will you have to pay us for our services?

There are no fees for our services.

  1. 6.      Who regulates us?

We are authorised by the Financial Conduct Authority.
Financial Conduct Authority, 25 The North Colonnade, Canary Wharf, E14 5HS. Firm number: 667850.
You can check this on the FSA’s register by visiting the FCA website http://www.fsa.gov.uk/register/home.do or by contacting the FCA on 03005000597.

  1. 7.      Ownership

Pure Vans Ltd has been registered as a limited company since 3rd August 2009 and the registered number is 6978360.

  1. 8.      What to do if you have a complaint

Most complaints can be resolved at the dealership, by David Greenhaf, Managing Director (please refer to our Complaints Policy, displayed on our web site for full details). If you are not able to settle your dispute with us directly you may be able to refer it to the Financial Ombudsman Service, Exchange Tower, London E14 9SR