Initial Disclosure Document
1. The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. The document is designed to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered. Pure Vans Ltd is authorised and regulated by the Financial Conduct Authority, our reference number is 667850
We are a Credit Broker not a Lender
Company Registration No. 6978360
Head Office:
Pure House
188 Corporation Road
Newport
NP19 0DQ
2. Credit Facilities
We offer a variety of finance products from a limited panel of lenders. We will provide you with information on Credit Agreements-Hire Purchase / Conditional Sale & Lease Purchase / Contract Hire / Lease Agreements. A list of our lenders is available on request.
3. Remuneration
If you go ahead with a finance product introduced by us we will receive a commission from the respective lender. This commission is based on [a fixed fee / based on the value of the loan / whatever the commission is based on] and [does / does not] impact the amount you will pay or your monthly repayments.
Further details of the commission arrangements is available on request
4. What will you have to pay us for our services?
There are no fees for our services.
5. Who regulates us?
We are authorised and regulated by the Financial Conduct Authority (FCA) as a credit broker for UK customers.
The FCA can be contacted at:
12 Endeavour Square
London
E20 1JN
0800 111 6768
You can verify our authorisation by visiting the Financial Services Register for authorised firms at:
https://register.fca.org.uk/s/ and search under firm reference number 667850.
6. Ownership
Pure Vans Ltd is a privately owned UK based commercial vehicle sales company and has been registered as a limited company since 3rd August 2009 and the Company Registration number is 6978360.
7. What to do if you have a complaint
We aim to resolve all complaints quickly and to the satisfaction of customers wherever the complaint is justified and it is within our power to do so.
To report a complaint to us you can do so by contacting our nominated Mary Barry individual by either:
Phone – 01633 212929 (09:00 to 17:00 Monday to Thursday or Friday 09:00 to 16:00)
Email – Mary@purevans.com
If you remain dissatisfied, you can refer your complaint to the Financial Ombudsman Service (FOS). Their contact information is:
Exchange Tower
London
E14 9SR
0800 023 4567
Complaint.info@financial-ombudsman.org.uk
You may also wish to refer the complaint to our trade association Alternative Dispute Resolution (ADR) provider, the BVRLA, by contacting:
BVRLA, Badminton Court
Amersham
Buckinghamshire
HP7 0DD
Pure Vans Ltd.
Pure House
188 Corporation Road,
Newport.
NP19 0DQ
